Course Messages and Email Tools

Blackboard offers two private course communication methods between students and instructors; the Email and Messages tools.  The items below will provide more information on each tool, as well as the differences between each tool.

The Course Messages Tool

The Course Messages tool allows instructors to contain communication within the course site, and instructors and students can create and read messages within the course site.  The Course Messages tool allows for instructors to keep course-related communication separate from their general email messages. Starting with the April 2014 release, users can now receive notifications when they have new messages.  Users can receive notifications individually or as a daily digest. The Course Messages tool in Blackboard has similar functions as the WebCT Mail tool.

Benefits for Faculty

The Course Messages tool enables instructors to keep course-related communication separate from their general University of Toledo email messages, and have a permanent record of all messages sent and received in the course.

Benefits for Students

The Course Messages tool enables students to easily read messages and communicate with their instructors and their peers without leaving Blackboard (Quality Matters Standard 6.3).  

When and How

It is recommended that faculty add the Course Messages tool to the course menu before the course begins. Label the tool with an easy-to-understand, self-describing, and meaningful name. In introducing the tool to students, provide guidance regarding etiquette expectations (QM 1.3), provide specific requirements on how regularly they should log in and check their course messages and indicate your timeframe for responding to messages (QM 5.3).

The Send Email Tool

The Send Email Tool

The Send Email Tool allows Blackboard users to send email from Blackboard to the recipient's University of Toledo email account, either their @utoledo.edu or @rockets.utoledo.edu accounts.  The email messages are not stored in Blackboard, but users will receive the messages sent to the University of Toledo email accounts.

Benefits for Faculty

The Email tool enables instructors to easily email students without leaving Blackboard. Using the email tool in Blackboard allows the messages sent out to students’ UTAD email bearing the name and ID of your courses which help them easily identify the source of the emails.  The email messages are not stored in Blackboard, thus enabling all users to instantly receive messages in their University of Toledo email account.

Benefits for Students

The Email tool enables students to easily email faculty and other students without leaving Blackboard (QM 6.3). The email messages are not stored in Blackboard, thus enabling all users to instantly receive messages in their University of Toledo email account.

When and How

It is recommended that faculty add the Email tool to the course menu before the course begins. Label the tool with an easy-to-understand, self-describing, and meaningful name. In introducing the tool to students, provide guidance regarding etiquette expectations (QM 1.3), and indicate your timeframe for responding to emails (QM 5.3).