This guide will demonstrate how you can access help related to using Echo360
Available Help Resources
UToledo Online Contact Information:
- Help Desk Hours and Information
- Help Desk Phone: 419-530-8835
- Help Desk Email: [email protected]
Troubleshooting Google Chrome for Echo Video
There is a known common issue when using Google Chrome, users are unable to view an Echo Video and get a blank white screen. Follow these steps to enable Chrome's graphic acceleration.
1. Launch Google Chrome.
2. Select the 3 vertical dots and then Settings.
3. Click System.
4. Enable the toggle for Use graphics acceleration when available.
5. Restart computer.