Faculty Guides and Documentation

Editing Audio/Video Settings

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This guide will demonstrate how to change the audio and video settings within a Class Collaborate session.

Accessing the Collaborate Panel

Image of the Blackboard Collaborate interface with an arrow pointing to the Collaborate Panel button.

To change the Audio and Video settings in Collaborate, you will need to open the Collaborate Panel. To open the Collaborate Panel, click on the purple button in the bottom right corner.

Accessing the Audio and Video Settings

Image of the Collaborate Panel with the following items: 1.Click on the gear icon to open the My Settings tab in the Collaborate Panel.2.Click on Audio and Video Settings to expand this section if it is not already expanded.

To access the Audio and Video Settings:

  1. Click on the gear icon to open the My Settings tab in the Collaborate Panel.
  2. Click on Audio and Video Settings to expand this section if it is not already expanded.

Modifying Audio and Video Settings

Image of the Audio and Video Settings screen with the following annotations: 1.Set up your camera and microphone: Select this option to set up or change your cameras and microphones.2.Use your phone for audio: Click this option to generate a telephone number and PIN to listen to the session audio using your telephone.3.Speaker Volume: Use the slider to adjust your speaker volume.4.Microphone Volume: Use the slider to adjust your microphone
  1. Set up your camera and microphone: Select this option to set up or change your cameras and microphones.
  2. Use your phone for audio: Click this option to generate a telephone number and PIN to listen to the session audio using your telephone.
  3. Speaker Volume: Use the slider to adjust your speaker volume.
  4. Display Closed Captions: Click this button to display closed captions if they are available for the session.
  5. Session Video Performance: Display Maximum videos: Check this option to display up to 25 videos at a time. If this is unchecked, only a maximum of four videos will be shown.

Setting up your Microphone

Image of the Audio Test screen in Blackboard Collaborate with the following items: 1.The purple bar represents the volume level of the currently selected microphone as you speak.2.Use the dropdown menu to select the available microphones.3.If the purple bar is not moving when you speak, click the No - I need help button for support assistance.4.If the microphone is working, click the Yes - It's working button to proceed to the next step.

The steps below will explain how to select and set up your microphone for Class Collaborate:

  1. The purple bar represents the volume level of the currently selected microphone as you speak.
  2. Use the dropdown menu to select the available microphones.
  3. If the purple bar is not moving when you speak, click the No - I need help button for support assistance.
  4. If the microphone is working, click the Yes - It's working button to proceed to the next step.

Setting up your Webcam

Image of the video test screen with the following items: 1.A preview of your video feed will appear here.2.Use the dropdown menu to choose from available webcams.3.If you are having problems, click the No - I need help button.4.If everything is working, click the Yes - It's working button to return to the session.

The steps below will explain how to select and set up your webcam for Class Collaborate:

  1. A preview of your video feed will appear here.
  2. Use the dropdown menu to choose from available webcams.
  3. If you are having problems, click the No - I need help button.
  4. If everything is working, click the Yes - It's working button to return to the session.

Please review our troubleshooting guide for assistance with troubleshooting technical issues.

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